We strive to use every reasonable measure to protect our customers’ information and privacy.

Payments from e-tradecounter.co.uk are processed by PayPal Pro Payment Gateway.

For our customers convenience, we accept payment by Visa, Mastercard and Maestro credit/debit cards, as well as PayPal, BACS and cheques.

The VeriSign Secured Seal is a visible, real-time assurance of trust letting you know in an instant that our site is protected by one of the most trusted digital certificate providers on the Web.

Once you have gone through to the Checkout stage, you will have the opportunity to verify your order, remove products from your shopping cart and change product quantities. After you have completed your billing and shipping information (please ensure that the email address is correct), you will be taken to a secure payment processing page.

The payment processing page is maintained and operated solely by PayPal Pro. At no time will any member or employee of Thermo Products Ltd have access to your credit card information. The payment processing is performed entirely and securely by PayPal Pro in conjunction with your bank.

Secured Connection and Sever
Here at e-tradecounter we use the highest level of SSL (Secure Socket Layer) protection available for the benefit and safety of our customers. We offer up to a maximum of 256-bit SSL encryption and reject lower forms of encryption below 128-bit.

How Big Is 256-Bit Encryption?

To give you an idea how big 256-bits is, it is roughly equal to the number of atoms in the universe! It would take over a billion years with a standard computer to break the random one time use encryption key.

Fully PCI Compliant
As e-tradecounter is fully PCI compliant we can boast that all your details are correctly encrypted and secure. In fact we do not store any credit card details. All details are sent over our super strong encryption to authorise the transaction. Once this has been done your bank will give us a special code to use that has a shelf life of 30 days. At no point do we see, store or keep your credit or debit card details.

My Personal Details
We encrypt your information and connection so no one can see what you are doing or typing. All data and information pass through our secure servers and computers. We have industrial strength firewalls and antivirus programs running 24 hours a day 365 days a year.

Buying Online Summary
Our website is 100% secure for online purchasing and entering in your details. We also have trained staff on hand to take telephone orders using the same encryption. Giving you added peace of mind when you buy from us.

If you have any questions about our secure payment processing, please feel free to contact our Customer Service Team using our Contact Form.