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"Thanks for your help and good service. I look forward to seeing the heaters." - Roger | "I would like to thank you all for the service you have provided and would like to congratulate your company on its customer service, first class , quick, painless and no problems." - Andy | "Received today. Many thanks for prompt service." - Richard | "Very good company to deal with - shipped the order in good time and kept us informed at all times." - Jake | "brilliant. Great Customer Service and Products arrived promptly to Ireland!!" - Guy | "Thank you for your prompt service, i am well pleased with my C2 urn." - Ken | "Many thanks for your help!" - David | "Thank you very much most efficient" - Brian | "Thanks for all your help – you’ve been great!" - Joan | "Thank you for the great customer service." - David | "Received the shower I ordered earlier today and is now fitted and working, Many thanks for a great service, I am well pleased." - Paul | "Goods well packed and shipped quickly." - Jamie | "Thank you for the recent excellent advice, service and attention. The new wall heaters arrived well packed and quickly, but most of all at a price that could not be matched anywhere! great service - thank you." - Mark | "Excellent service and product, thank you. Very efficient and helpful girl on your customer phone line." - David | "Excellent service, fast delivery and great prices, what more could you ask for." - Mick |

Contacting Us

Shipped from the e-tradecounter warehouse in Harlow, Essex you can count on a fast reliable delivery.

We here at e-tradecounter have made every effort to ensure you have a simple, enjoyable experience when buying online, but if you are experiencing difficulties our customer support and a dedicated phone line are always on hand to help.

Postal Address

Thermo Products Ltd
Allen House
Edinburgh Way
Harlow
CM20 2HJ

Contact Number

Free Call: 0845 643 1138
Std Tel: 01279 426832
Fax: 01279 443375